DVR Warranty Chart

From Dedicated Micros USA Wiki

Description:

LIMITED WARRANTY Dedicated Micros equipment is subject to warranty against defect in materials, parts and workmanship under normal use and service for the period identified below.

Products	Model Series	Warranty Period (Years)
DVRs
BX2 NetVu	BX2D	3
BX2 Continuous Archive NetVu	BX2DCA	3
D4 All Versions	D4A	2
Digital Sprite 2 NetVu	DS2AD	3
Digital Sprite 2 Plus NetVu	DS2PD	3
DV-IP All Versions	DVIP, DVIPATM, DVC2, etc.	3
ECO All Versions	ECO4, ECO9, ECO16	2
Pick A Point		1
SD All Versions	SD	2
TransVu and TransVu Express	TRV1D, TRV1D	3
ACCESSORIES
Keyboards and Handheld Controllers	KBS3, KBS3A, IRC, KBC1, KBC2	1
JBOD	JBOD	2
RAID	RAID	2
Power Supplies		2
All other accessories		1
CAMERAS
All Cameras except for Dennard 2060 Series	various	3
Dennard 2060	2060-36X	4
LEGACY or DISCONTINUED
BX2	BX2P	3
BX2 Continuous Archive	BX2CA	3
Digital Sprite 2	DS2A	2
Digital Sprite 2 Plus	DS2P	3
Sprite Lite	SLDX	2
System Sprite	SYSDX	2

WARRANTY PERIOD
The warranty period starts from the date of the initial product purchase by any member of the sales channel from Dedicated Micros, Inc. (Please note, in cases where the product has been purchased through our distributors, the effective start date is the date of purchase by the distributor and not the subsequent purchase date by dealer or installer or end-user).

WARRANTY EXCLUSIONS
The warranty does not apply to equipment or parts damaged by

• (a) improper handling, abnormal wear and tear, accidents, theft, vandalism, fire, water or other peril;
• (b) conditions outside the specifications for operation of the products, including but not limited to, electrical power, temperature humidity, dust or lightning;
• (c) or improper use, negligence, repair, alteration or maintenance of the product not performed by Dedicated Micros, Inc. or its authorized service centers or authorized technicians. The Warranty is invalidated if warranty label is removed or damaged, i.e. the product has been tampered with or opened.